You automatically receive a one-year warranty starting from the purchase date — no need to register or keep track of a physical card. Your warranty is linked to your order number and securely stored in our system from the moment you buy.

If you’d like to file a warranty claim, send an email to hello@getjenkins.com

You won’t have to wait long. As soon as you order a Jenkins Watch Stand, it becomes our mission to get it to you as quickly as possible. We offer free expedited shipping to all of our customers, using reputable services we have worked with for years:

United States: FedEx 2 Day (2 business days)
All Other Countries: FedEx International Economy (4-6 business days)

*Important for our customers outside of the United States: You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs - we'd hate for that to spoil the moment of joy when your watch arrives on your doorstep!

You and Jenkins didn't get along? That's a shame.

If you deem your watches unworthy of their new pedestal, just send Jenkins back to us in the same condition it arrived in within 14 days of receipt and we'll give you a full refund.

Before any refund or exchange, give us a heads up at hello@getjenkins.com